Why Choose Care Alternatives?

There are many advantages to selecting a caregiver through an agency like Care Alternatives. Agencies employ their workers full time, meaning the agency handles all paper work involved with hiring/firing, wages, taxes, social security and workers’ compensation. One key advantage is that agencies can provide services for as little as a few hours a day, once a week or 24 hours a day. If a caregiver is sick, a suitable replacement can be provided.

What Questions Should I Ask When Choosing a Caregiver Agency?

  1. How long has the agency been providing home care?
  2. Is a written, customized care plan developed in consultation with the client and family members, and is the plan updated as changes occur?
  3. How are emergencies handled after normal business hours?
  4. Do they closely supervise the quality of care, including maintenance of a daily journal in the client’s home and non-scheduled supervisory visits?
  5. Does the agency employ a nurse, social worker, or other qualified professional to make regular visits to the client’s home?
  6. Do they provide a written document that states the rights and responsibilities of the client, and explains the company’s privacy policy and code of ethics?
  7. Do they screen their caregiver employees carefully, including use of reference checks and criminal background investigations?
  8. Does the agency manage all payroll and employee-related matters and adhere to state and federal guidelines in its employment practices, such as withholding appropriate taxes and providing Workers’ Compensation and other benefits?
  9. Is there a contract to start or end services? How much notice do I have to give to stop services?

How Do I Pay for Services? Does Medicare Pay for Services?

Care Alternatives offers affordable in-home care that is designed to fit your needs and budget. At this time, Medicare does not cover home care services and therefore, most health insurance does not cover services for in home care. Most in-home care service is paid for privately by clients. Some long-term care insurance policies may cover in-home care. We encourage you to check with your insurance company or have a Care Alternatives representative review your policy information to determine if you may qualify for benefits.